Shiba, Shōji,
Four practical revolutions in management : systems for creating unique organizational capability / Shōji Shiba, David Walden. - Portland, Or. : Productivity Press, 2001. - xxvi, 758 p. : ill. ;
Rev. ed. of: New American TQM, 1993.
1563273889
Total quality management.
Total quality management--Case studies.
Organizational change.
Organizational change--Case studies.
HD62.15 / .S55 2001
Four practical revolutions in management : systems for creating unique organizational capability / Shōji Shiba, David Walden. - Portland, Or. : Productivity Press, 2001. - xxvi, 758 p. : ill. ;
Rev. ed. of: New American TQM, 1993.
1563273889
Total quality management.
Total quality management--Case studies.
Organizational change.
Organizational change--Case studies.
HD62.15 / .S55 2001