Foss, Bryan.
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. - London : Kogan Page, 2001. - xxii, 522 p. : ill. ;
0749435798
Customer relations.
Relationship marketing.
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / Bryan Foss & Merlin Stone. - London : Kogan Page, 2001. - xxii, 522 p. : ill. ;
0749435798
Customer relations.
Relationship marketing.