LAUTECH

Customer relationship management : (Record no. 32536)

MARC details
000 -LEADER
fixed length control field 00758cam a2200193 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 020201s2001 ii a b 100 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780070435049
245 00 - TITLE STATEMENT
Title Customer relationship management :
Remainder of title emerging concepts, tools, and applications /
Statement of responsibility, etc editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi :
Name of publisher Tata McGraw-Hill Pub. Co.,
Date of publication c2001.
300 ## - PHYSICAL DESCRIPTION
Pagination xv, 544 p. :
Other physical details ill. ;
520 ## - SUMMARY, ETC.
Summary, etc Papers presented at an international conference.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Customer relations
General subdivision Management
Form subdivision Congresses.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Relationship marketing
Form subdivision Congresses.
700 1# - ADDITIONAL AUTHOR
Additional Author Sheth, Jagdish N.
700 1# - ADDITIONAL AUTHOR
Additional Author Parvatiyar, Atul.
700 1# - ADDITIONAL AUTHOR
Additional Author Shainesh, G.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Books
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .C8362 2001
Holdings
Source of classification or shelving scheme Not for loan Collection code Home library Current library Shelving location Date acquired Mode of acquisition Full call number Accen. No. Copy number Koha item type
Library of Congress Classification   Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 28/02/2017 Gift HF 5415.5 .C8362 2001 0038887 1 Books