LAUTECH

Hotel front office management / James A. Bardi.

By: Material type: TextPublication details: Hoboken, N.J. : John Wiley & Sons, c2011.Edition: 5th edDescription: xv, 492 p. : illISBN:
  • 9780470637524 (acidfree paper)
Subject(s): LOC classification:
  • TX911.3.M27 B35 2011
Summary: "Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--
Item type: Books
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
OLUSEGUN OKE LIBRARY LAUTECH Non-fiction TX 911.3 .M27B35 2011 (Browse shelf(Opens below)) 2 Available 0037228
OLUSEGUN OKE LIBRARY LAUTECH Non-fiction TX 911.3 .M27B35 2011 (Browse shelf(Opens below)) 2 Available 0036799

"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--

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