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  <titleInfo>
    <title>Achieve sales excellence</title>
    <subTitle>the 7 customer rules for becoming the new sales professional</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Stevens, Howard</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Kinni, Theodore B.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mau</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Avon, Mass</placeTerm>
    </place>
    <publisher>Platinum Press</publisher>
    <dateIssued>c2007</dateIssued>
    <dateIssued encoding="marc">2007</dateIssued>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">electronic</form>
    <extent>xix, 236 p. ;</extent>
  </physicalDescription>
  <abstract>Achieve sales excellence examines the new paradigm of business-to-business sales. Based on the results of an innovative, fourteen-year study, this book offers unmatched insight on sales performance issues and the practices sales professionals and organizations must embrace to be a world-class sales force.</abstract>
  <note type="statement of responsibility">Howard Stevens and Theodore Kinni.</note>
  <subject authority="lcsh">
    <topic>Industrial marketing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer relations</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Customer loyalty</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Selling</topic>
    <topic>Study and teaching</topic>
  </subject>
  <classification authority="lcc">HF5415.1263 .S84 2007eb</classification>
  <identifier type="isbn">1593376510</identifier>
  <identifier type="isbn">9781593376512</identifier>
  <recordInfo>
    <recordCreationDate encoding="marc">100305</recordCreationDate>
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