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  <titleInfo>
    <title>Sales scripts that close every deal</title>
    <subTitle>420 tested responses to 30 of the most difficult customer objections</subTitle>
  </titleInfo>
  <name type="personal">
    <namePart>Gschwandtner, Gerhard.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
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  <name type="personal">
    <namePart>Moine, Donald J.</namePart>
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  <originInfo>
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      <placeTerm type="code" authority="marccountry">nyu</placeTerm>
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    <place>
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    <publisher>McGraw-Hill</publisher>
    <dateIssued>c2006</dateIssued>
    <dateIssued encoding="marc">2006</dateIssued>
    <issuance>monographic</issuance>
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  <language>
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  <physicalDescription>
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    <extent>xvii, 242 p. ; 1 CD-ROM (4 3/4 in.)</extent>
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  <note type="statement of responsibility">Gerhard Gschwandtner with Donald J. Moine.</note>
  <subject authority="lcsh">
    <topic>Selling</topic>
  </subject>
  <classification authority="lcc">HF5438.25 .G7836 2006</classification>
  <identifier type="isbn">0071478663 </identifier>
  <identifier type="isbn">9780071478663 </identifier>
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