TY - BOOK AU - LeBoeuf,Michael TI - How to win customers and keep them for life: revised and updated for the digital age SN - 9780425175019 AV - HF5415.5 .L4 2000 PY - 2000/// printing CY - New York PB - Berkley Books KW - Customer relations KW - Customer services N1 - Includes index ER -