00738cam a22001574a 4500008004100000020002200041020002200063100001900085245014400104260017900248300001800427650004900445650004400494700001700538050002500555991202s2000 enk b 001 0 eng  a0335206735 (pbk.) a0335206743 (hard)1 aBrennan, John,10aManaging quality in higher education :ban international perspective on institutional assessment and change /cJohn Brennan and Tarla Shah. aBuckingham [England] ;aPhiladelphia, PA :bOrganisation for Economic Co-operation and Development, Society for Research into Higher Education & Open University Press,c2000. avii, 159 p. ; 0aEducation, HigherxEvaluationvCase studies. 0aTotal quality managementvCase studies.1 aShah, Tarla,00aLB2331.62b.B74 2000