TY - BOOK AU - Boutros,Tristan AU - Cardella,Jennifer TI - The basics of process improvement SN - 9781498719902 AV - HD58.87 .B68 2016 PY - 2022/// CY - Boca Raton PB - CRC Press KW - Reengineering (Management) KW - Workflow KW - Management KW - Process control KW - Quality control ER -