@book{40908,
	author = { Guffey, Mary Ellen. and Loewy, Dana,},
	title = {Essentials of business communication /},
	publisher = {South-Western Cengage Learning,},
	year = {2010.},
	address = {Australia :},
	edition = {Eighth ed.},
	note = {Includes appendix, notes and index.}
}