TY  - BOOK
AU  - Davenport, Thomas H.
TI  - Mission critical: realizing the promise of enterprise systems 
SN  - 0875849067
AV  - HD 30.213  .D38 2000
PY  - 2000///
CY  - Boston, Massachusetts
PB  - Harvard Business Schools Press
KW  - Management information systems
N1  - includes index
ER  -