000 00552nam a22001817a 4500
999 _c33619
_d33619
008 190717b ||||| |||| 00| 0 eng d
020 _a9781508567431
245 _aQUALITY Behavior and the Bottom line:
_bthe human side of quality improvement/
_cby Jerry Pounds...(et.al).-
300 _avii,119p.:
_bills
650 _aBehavioral assessment
650 _aHuman behavior
_93293
650 _aQuality function development
700 _aPOUNDS, Jerry
700 _aWERNER, Tom
700 _aFOXWORTHY, Bob
700 _aMORAN, Daniel
942 _cBK