000			01002nam a2200217Ka 4500
999			_c33716 _d33716
008			100305s2007 mau sb 001 0 eng d
020			_a1593376510
020			_a9781593376512
100	1		_aStevens, Howard,
245	1	0	_aAchieve sales excellence _bthe 7 customer rules for becoming the new sales professional / _cHoward Stevens and Theodore Kinni.
260			_aAvon, Mass. : _bPlatinum Press, _cc2007.
300			_axix, 236 p. ;
520			_aAchieve sales excellence examines the new paradigm of business-to-business sales. Based on the results of an innovative, fourteen-year study, this book offers unmatched insight on sales performance issues and the practices sales professionals and organizations must embrace to be a world-class sales force.
650		0	_aIndustrial marketing.
650		0	_aCustomer relations. _95551
650		0	_aCustomer loyalty.
650		0	_aSelling _xStudy and teaching.
700	1		_aKinni, Theodore B.,
942			_cBK
050	1	4	_aHF5415.1263 _b.S84 2007eb