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|---|---|---|---|
| 999 |
_c34648 _d34648 |
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| 008 | 030811s2003 caua 001 0 eng | ||
| 020 | _a1891984861 | ||
| 100 | 1 | _aColombo, George W. | |
| 245 | 1 | 0 |
_aKiller customer care : _bhow to provide five star service that will double and triple profits / _cby George Colombo. |
| 260 |
_aIrvine, CA : _bEntrepreneur Media, _cc2003. |
||
| 300 |
_axviii, 246 p. : _bill. ; |
||
| 440 | 0 | _aEntrepreneur mentor series | |
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer services. _910571 |
|
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/description/mh051/2003049406.html |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/bios/mh042/2003049406.html |
| 942 | _cBK | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.C624 2003 |