| 000 | 00600cam a2200181 a 4500 | ||
|---|---|---|---|
| 999 |
_c34688 _d34688 |
||
| 008 | 000817s2000 nyu 001 0 eng | ||
| 020 | _a9780425175019 | ||
| 100 | 1 | _aLeBoeuf, Michael. | |
| 245 | 1 | 0 |
_aHow to win customers and keep them for life : _brevised and updated for the digital age / _cMichael LeBoeuf. |
| 250 | _aBerkley rev. trade pbk. ed. | ||
| 260 |
_aNew York : _bBerkley Books, _c2000 printing. |
||
| 300 | _axxvii, 221 p. ; | ||
| 500 | _aIncludes index. | ||
| 650 | 0 |
_aCustomer relations. _95551 |
|
| 650 | 0 |
_aCustomer services. _910571 |
|
| 942 | _cBK | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.L4 2000 |