000			00388nam a2200133 4500
999			_c35917 _d35917
008			220209b ||||| |||| 00| 0 eng d
020			_a9789331318213
100			_aKULKARNI Manoj Krishnaro
245			_aLibrary Service Quality Expections
260			_aNew Delhi _bA.P.H Publishing Corporation _c2013
300			_a(viii)287p.: ill.
650			_aLibraries _vSelf evaluation
942			_cBK