LAUTECH

Killer customer care : (Record no. 34648)

MARC details
000 -LEADER
fixed length control field 00717cam a22001934a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030811s2003 caua 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 1891984861
100 1# - MAIN ENTRY--AUTHOR
Author Colombo, George W.
245 10 - TITLE STATEMENT
Title Killer customer care :
Remainder of title how to provide five star service that will double and triple profits /
Statement of responsibility, etc by George Colombo.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Irvine, CA :
Name of publisher Entrepreneur Media,
Date of publication c2003.
300 ## - PHYSICAL DESCRIPTION
Pagination xviii, 246 p. :
Other physical details ill. ;
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE
Series Title Entrepreneur mentor series
500 ## - GENERAL NOTE
General note Includes index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Customer services.
856 42 - ELECTRONIC LOCATION AND ACCESS
URL http://www.loc.gov/catdir/description/mh051/2003049406.html
856 42 - ELECTRONIC LOCATION AND ACCESS
URL http://www.loc.gov/catdir/bios/mh042/2003049406.html
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Books
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .C624 2003
Holdings
Source of classification or shelving scheme Not for loan Collection code Home library Current library Shelving location Date acquired Mode of acquisition Full call number Accen. No. Copy number Koha item type
Library of Congress Classification   Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH   26/01/2021 Gift HF 5415.5 .C624 2003 0039944 2 Books
Library of Congress Classification   Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 26/01/2021 Gift HF 5415.5 .C624 2003 0039945 2 Books