LAUTECH

Higher profits through customer lock-in : (Record no. 34913)

MARC details
000 -LEADER
fixed length control field 00530cam a2200169 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040607s2004 ohua b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 0324202652 (hbk.)
100 1# - MAIN ENTRY--AUTHOR
Author Büschken, Joachim,
245 10 - TITLE STATEMENT
Title Higher profits through customer lock-in :
Remainder of title a roadmap /
Statement of responsibility, etc Joachim Büschken.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Mason, Ohio :
Name of publisher Thomson,
Date of publication c2004.
300 ## - PHYSICAL DESCRIPTION
Pagination viii, 199 p. :
Other physical details ill. ;
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Customer loyalty.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term Customer services.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Item type Books
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .B874 2004
Holdings
Source of classification or shelving scheme Not for loan Collection code Home library Current library Shelving location Date acquired Mode of acquisition Full call number Accen. No. Copy number Koha item type
Library of Congress Classification Ordered Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 13/04/2021 Gift HF 5415.5 .B874 2004 0041914 4 Books
Library of Congress Classification Ordered Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 13/04/2021 Gift HF 5415.5 .B874 2004 0041915 4 Books
Library of Congress Classification Ordered Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 13/04/2021 Gift HF 5415.5 .B874 2004 0041916 4 Books
Library of Congress Classification Ordered Non-fiction OLUSEGUN OKE LIBRARY LAUTECH OLUSEGUN OKE LIBRARY LAUTECH Management Sciences Faculty Library 13/04/2021 Gift HF 5415.5 .B874 2004 0041917 4 Books