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Results of search for 'su:{Customer services}'
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Authors
Bitnar, Mary Jo
Büschken, Joachim
Colombo, George W.
LeBoeuf, Michael
Levesque, Paul
Lovelock, Christophe...
Lucas, Robert W.
Wirtz, Jochen
ZEITHAML, Valarie A
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FACULTY OF MANAGEMENT SCIENCES
OLUSEGUN OKE LIBRARY LAUTECH
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Entrepreneur made ea...
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Customer loyalty
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Your search returned 8 results.
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1.
Services marketing : integreating customer focus across the firm
/by Valarie A. Zeithaml and Mary Jo Bitner
by
ZEITHAML, Valarie A
Bitnar, Mary Jo
Edition:
3rd.-ed.-
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
McGraw-Hill
c2003
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(2)
Call number:
HD 9980.5 .Z45 2003, ..
.
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2.
Customer service : skills for success /
Robert W. Lucas.
by
Lucas, Robert W
Edition:
6th ed.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York :
McGraw-Hill,
c2015
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(4)
Call number:
HF 5415.5 .L83 2015, ..
.
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3.
Customer service from the inside out made easy /
Paul Levesque.
by
Levesque, Paul
Series:
Entrepreneur made easy series
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
[Irvine, CA] :
Entrepreneur Press,
c2006
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(2)
Call number:
HF 5415.5 .L475 2006, ..
.
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4.
Killer customer care : how to provide five star service that will double and triple profits /
by George Colombo.
by
Colombo, George W
Series:
Entrepreneur mentor series
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Irvine, CA :
Entrepreneur Media,
c2003
Online resources:
Click to open
Click to open
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(2)
Call number:
HF 5415.5 .C624 2003, ..
.
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5.
How to win customers and keep them for life : revised and updated for the digital age /
Michael LeBoeuf.
by
LeBoeuf, Michael
Edition:
Berkley rev. trade pbk. ed.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
New York :
Berkley Books,
2000 printing
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(6)
Call number:
HF 5415.5 .L43 2000, ..
.
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6.
Higher profits through customer lock-in : a roadmap /
Joachim Büschken.
by
Büschken, Joachim
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Mason, Ohio :
Thomson,
c2004
Availability:
Not available:
OLUSEGUN OKE LIBRARY LAUTECH: Ordered
(4).
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7.
Services marketing : people, technology, strategy /
Jochen Wirtz, Christopher Lovelock.
by
Lovelock, Christopher H
Wirtz, Jochen
Edition:
seventh edition.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Boston
Pearson
2011
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(1)
Call number:
HF5415.13 .L5883 2011
.
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8.
Services marketing : people, technology, strategy /
Christopher Lovelock, Jochen Wirtz.
by
Lovelock, Christopher H
Wirtz, Jochen
Edition:
6th ed.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Upper Saddle River, N.J. :
Pearson/Prentice Hall,
2007
Availability:
Items available for loan:
OLUSEGUN OKE LIBRARY LAUTECH
(1)
Call number:
HF 5415.13 .L68 2007
.
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