Services marketing : integreating customer focus across the firm /by Valarie A. Zeithaml and Mary Jo Bitner
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TextPublication details: Boston McGraw-Hill c2003Edition: 3rd.-ed.-Description: xx,668p. illusISBN: - 0071199144
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| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| OLUSEGUN OKE LIBRARY LAUTECH | Non-fiction | HD 9980.5 .Z45 2003 (Browse shelf(Opens below)) | 2 | Available | 0036717 | |||||||||||||
| OLUSEGUN OKE LIBRARY LAUTECH | Non-fiction | HD 9980.5 .Z45 2003 (Browse shelf(Opens below)) | 2 | Available | 0036718 |
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| HD 9610.6 .J48 2006 Dealing with trade distortions in steel industry / | HD 9715 .J11 2002 Construction law : | HD 9715 .J11 2002 Construction law : | HD 9980.5 .Z45 2003 Services marketing : | HD 9980.5 .Z45 2003 Services marketing : | HD 58072.5 .F67 2015 Labor relations : | HD 58072.5 .F67 2015 Labor relations : |
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